I got very good services, a very good rate, and covered an excellent financing

I got very good services, a very good rate, and covered an excellent financing

“I have been an associate for decades and you may recently refinanced my home loan with DOCFCU. There are one or two feamales in the borrowed funds division that helped me enormously and you can kept me personally up to date every step of the method. There had been specific difficult items in the act (which had been questioned) and i also had particular technology problems, to my end, within the entry a number of the expected records. Cecilia got the amount of time going apart from to aid myself having people things. Each other ladies (Cecilia and you will Cindy) are great property with the business. Its perseverance and you can customer care was stellar, and i would not hesitate to fool around with DOCFCU having my personal coming monetary demands.”

“I do want to fit Octavia. I just refinanced towards the another type of loan and because I got a couple of additional finance – a home loan and you may a good HELOC – having DOCFCU it absolutely was a little while problematic exercising the new strategies into the lender from time to time. Octavia is actually always timely, experienced, and clear responding, if you are getting elite group and polite on either trying procedure. We thoroughly enjoyed coping with this lady. I anticipate upcoming more business with DOCFCU and remain a pleasurable user.”

“I named DOCFCU obtaining information regarding a loan. As soon as Denzel answered the phone, We knew he’d listen instead of race me off the phone. He had a willingness to simply help. We told me the sort off my personal telephone call. Denzel said however browse while having right back beside me. It got lower than an hour having him to have an respond to. He previously the actual file we very desperately called for. My husband and i are thankful to possess your!! He is professional, very knowledgeable and kind.”

“Outstanding customer service from the DOCFCU group member! I happened to be undergoing to find an alternate vehicle and you will received invaluable recommendations of the Jasmine, Associate Service Rep, about what might possibly be required out of myself. She was extremely patient and you can elite. installment loans Ohio She gave me their head advice however if I got additional questions. DOCFCU is extremely fortunate to own Jasmine on their people.”

Tamica is very useful, provided me with some great advice, and you may managed the borrowed funds inside the a quick and productive trends, maybe not my personal common experience with banking companies and you can funds

“I experienced simply extremely professional services away from Tamica, the borrowed funds Manager which managed my personal situation. Thus, thank you so much and Tamica really. I am sure to tell so it facts back at my family and you can household members.”

“Residence is Right here – Thank you Department regarding Trade FCU! We failed to did this instead of you, and in addition we cannot getting happy! Thank you for their help, diligence, and you will are employed in kissing family feel our home.”

She contacted all of us about good forged make sure that is actually cashed regarding the membership and you will punctually resolved the difficulty

“We would like to fairly share all of our love with the recommendations we obtained a week ago regarding Lisa Yards. I wanted to commend the woman advanced level dedication to higher customer care.”

“I am so grateful to help you Carina and you can Octavia, thereby happy of the the connection and professionalism. It proactively reached out over assist me ascertain an answer to greatly help score my personal HELOC money in time to pay for work that needed to be done in my house in order to be ready for us to transfer to. Thank-you, Evan, to have top such as for instance an excellent class!”

“We ran toward Gold Springtime department getting my financial means and you may DeVonna additionally the people provided me with the most effective support service feel I could’ve ever wanted. I wish to give thanks to the latest Department Director, Arlene, for her a fantastic frontrunners. We have mutual my personal great enjoy with many different friends and family, encouraging these to believe joining listed here class. “

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